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We use the highest quality ingredients in our products and we try to ship most orders in several days, although at times it may be longer. If you have a date you need your order by, please drop us a note so we can make sure to get your order to you on time. We ship using USPS and occasionally FEDEX. We try to save our customers money on shipping by utilizing Flat Rate boxes. If our shipping calculator overestimates the shipping charges and we can ship Flat Rate, we will usually send additional products to offset the shipping difference.
We do not accept returns on special order items.
When you receive your package, should there be damage due to shipping, please contact us immediately (within 2-3 days). We want our customers to be satisfied with their products and we will do our best to find solutions for you.